Club Policies & Booking Rules

Online Booking Rules (Courts 1, 2 & 3)

1. Court bookings are available 7 days in advance of the court time.
2. Courts can only be booked by members for play with other members. Members playing with guests should use Court 4 (walk-up).
3. Online booking times are 60 minutes:
   • Monday – Friday: 5:00 PM – 10:00 PM (on the hour)
   • Saturday: 8:00 AM – 10:00 PM (on the hour)
   • Sunday: 8:00 AM – 6:00 PM (on the hour)
4. Courts can be booked up to one minute before start time. After the start time, the court becomes available on a first-come basis.
5. No phone reservations. All bookings must be done online.
6. Have your phone ready with your email confirmation as proof of reservation.
7. If no supervisor is present, members must respect other members' reservations and allow reserved players onto their court at the booked time.
8. When booking, you must specify your playing partner(s).
9. No back-to-back bookings using the same name or partners who played the previous slot.
10. A booking is for the full 60 minutes. If you arrive late, you still have the court until the end of your booked slot.
11. You must be ready to play at your booked time. If your court is still occupied by members without a booking, politely let them know you have a reservation.
12. If a court is reserved but the booking party has not arrived within 10 minutes, the court becomes available on a first-come basis.
13. Members must keep track of their bookings each week. If you can no longer make a booking, you must cancel by the following deadlines to avoid penalty:
    • Weekdays (Mon–Fri): Cancel by 5:00 PM the same day
    • Weekends (Sat–Sun): Cancel by 9:00 AM the same day

    Only the member who made the booking is responsible for cancelling it.

14. The players on court must match the names in the booking. If they do not, the court will not be given.
15. Members can only book court time for themselves — you cannot book on behalf of someone who is not playing with you.
16. If a member is included in another member's booking, that counts toward their maximum bookings per week.
17. No member may book two courts at the same time using different accounts.
18. Singles play is permitted on booked courts. You do not need four players to reserve.
19. Members must check in with the court supervisor upon arrival when one is present.
20. For league matches that are unfinished due to a booking on the same court, play should continue on Court 4 if available. Online reservations take precedence over unfinished league matches.
21. Court 3 is available for both member bookings and lessons booked by the club's tennis coaches.
22. On days with rain or potential rain in the forecast, members should still cancel bookings as a courtesy. However, no penalties will be issued for missed bookings or late cancellations on rain days.
23. Court bookings during public access hours (Sunday 6–10 PM) are not available. Courts are first come, first served during public hours.
24. The club reserves the right to modify booking rules during the season. Updates will be communicated by email and posted on the website.

Cancellation & No-Show Policy

To ensure courts are available for all members, a strike system is in place for late cancellations and no-shows.

Strikes do not apply on rain days (see booking rule above).

Walk-Up Play Rules (Court 4)

1. Court 4 is limited to 40 minutes of play when courts are busy and there is a waitlist.
2. If the courts are busy when you arrive, let the supervisor know so they can add you to the waitlist. The supervisor will let you know when a court is available.
3. At least two players must be physically present at the club to be placed on the waitlist.
4. A single player may use the court to practice alone when courts are not busy. If there is a waitlist, priority goes to groups of two or more.
5. After being taken off the court due to the time limit, players must wait 10 minutes before rejoining the waitlist.
6. Guests are welcome on Court 4. The $15 guest fee applies.
7. If no supervisor is present, the waitlist is managed by members placing their racquet on the fence sticks outside the north courts and waiting their turn. The 40-minute playing time still applies when others are waiting.
8. Court 4 is available during all club hours including public access times.
9. The club reserves the right to modify walk-up rules during the season.

League Matches on Court 4

1. Regular season singles league matches on Court 4 may continue past the 40-minute limit if either player has won at least 5 games. If neither player has reached 5 games, the supervisor may take them off the court and place them on the waitlist to finish when a court becomes available.
2. Singles league playoff matches and all doubles league tournament matches on Court 4 may play to completion with no time limit, even if there is a waitlist.
3. If a playoff or doubles tournament match on a booked court is unfinished when the reservation ends, the match moves immediately to the front of the Court 4 waitlist (no 10-minute wait) so it can be completed the same day.